Privacy Policy
Effective November 12, 2026
TalkChips is a voice blackjack game played by phone with play chips. It is operated by Opdolow LLC ("we", "us"). This policy explains what we collect when you call or use talkchips.com, how we use it, and the choices you have. Questions: [email protected].
What we collect
- Your phone number (caller ID). It's how we recognize you and keep your chips between calls.
- Call audio and transcripts. Danny is an AI dealer. Your voice is processed in real time so Danny can understand you, and calls are recorded as text transcripts. We tell you this at the start of every call; staying on the call means you agree to it. We don't create voiceprints or use your voice to identify you; we recognize you by your phone number.
- What you tell Danny, such as the name you'd like to be called (which can appear on the weekly leaderboard, where other players can hear it) and an email address if you ask for a link by email.
- Game and usage data: hands played, chip balances, play time, and leaderboard results.
- Payment information. If you set up paid play time, payment is handled by Stripe. If you've confirmed an email address with Danny, we pass it to Stripe to fill in checkout. We receive a customer reference and billing status, not your full card number.
- Basic technical data when you visit our website or open a link we send, such as your IP address and browser type, kept in server logs. We don't use advertising or tracking cookies. Our network provider, Cloudflare, may set a cookie needed for security.
How we use it
- To run the game, recognize returning players, and keep track of chips and play time.
- To track free minutes, bill paid play time, and enforce your monthly limit.
- To send you the links you ask for during a call.
- To fix problems, improve Danny, prevent abuse, and meet legal obligations.
We do not sell your personal information, and we do not use it for third-party advertising.
Text messages
We only text you when you ask for a link during a call. Reply STOP to opt out at any time, or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Who processes your data
We use service providers that process data on our behalf, only to run TalkChips:
- ElevenLabs: voice AI (speech recognition, Danny's voice, call transcripts)
- AI model providers used through ElevenLabs to generate Danny's replies, which receive the text of the conversation
- Twilio: phone calls and text messages
- Stripe: payments and billing
- Supabase: our game database
- Railway: hosting for our servers and website
- Resend: email delivery
- Cloudflare: domain and network services
We may also disclose information if required by law, to protect our rights or users' safety, or as part of a business transfer such as a merger or sale.
How long we keep it
- Call transcripts are deleted after 30 days. We don't store call audio.
- Your player record (phone number, name, chips, play history) is kept while you play, and deleted on request.
- Billing records are kept as long as tax and accounting laws require.
Your choices
- Delete your data: email [email protected] with the phone number you play from. We'll confirm the request by calling or texting that number (or from the email address on file), then delete your player record and transcripts (billing records excepted).
- Stop texts: reply STOP.
- Stop being recorded: hang up. We can't run the game without processing the call.
Depending on where you live (for example, California), you may have additional rights to know, access, correct, or delete your personal information. Contact us to exercise them; we won't treat you differently for doing so.
Age
TalkChips is for adults 18 and over, and Danny asks every new caller to confirm their age before dealing. If a caller says they're under 18, the call ends and we delete the player record we created for that call. Call transcripts expire on the normal 30-day schedule. If you believe a minor has used TalkChips, contact us and we'll delete their information.
Security
We use encryption in transit, access controls, and reputable providers to protect your information. No system is perfectly secure, but we work to keep your data safe.
Changes
If we change this policy, we'll update the effective date above. Significant changes will be announced on this page before they take effect.
Contact
Opdolow LLC, operator of TalkChips
7154 W. State St. STE 379
Boise, ID 83714
[email protected]